CUSTOMER EXPERIENCE

We Partner for Life

Technology is only as great as the people behind it. That’s why we build life-long, trusted partnerships that deliver more than exceptional value to your organization — we deliver confidence. Let’s work together to drive your organization forward.

The ultimate commitments are the lifelong ones

We’re firmly committed to becoming your partner for life – providing HR, payroll, and workforce management solutions that help you champion great workplaces through our unique life-work technology approach that support your business goals and inspire your people.

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Inspiring People Is Our Focus

Grow and evolve your people strategy by being supported by engaged and tenured people who know and understand your unique needs. Our employee experience attracts and retains the best talent to serve our customers, because we know our people are the critical foundation to building life-long partnerships.

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Inclusive and Collaborative Is Our Approach

Included with our solutions is all the training, resources, and tools you need to be confident in your solution. And with our dynamic, collaborative Community and events, you’re able to get the most out of your investment.

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Premium Partnership Is Our Standard

Optimize the value of your solution through our premium experience and partnership that we provide to our customers as our standard. With our unique model, you can leverage trusted advisors for both your day-to-day support and your long-term business goals.

Guiding you to unlock your solution’s value

Your customer experience is also shaped by planning, support, and resources provided by our UKG experts. You can count on our experienced team to assist you through implementation — every step of the way.

GET STARTED ON THE RIGHT FOOT

Enjoy a stress-free implementation process and quickly gain confidence in your new solution through our innovative launch and onboarding program, all powered by our experienced UKG experts.

EASILY NAVIGATE THE DAY-TO-DAY

Grow your expertise, understand best-practices, and get the right answers before you need them by leveraging our proactive customer support team and unlimited learning and training resources.

ACHIEVE LONG-TERM STRATEGIC GOALS

Leverage trusted advisors for strategic guidance to evolve your people strategy, optimize your solution, and support your long-term business initiatives.

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EARN RECOGNITION FOR YOUR ORGANIZATION’S ACHIEVEMENTS WITH UKG!

Our Innovation Awards program recognizes customers leveraging UKG technology and their UKG partnership to solve strategic business challenges, add value to their organization, and improve the workplace experience for employees. If your organization is building a great place to work for all with UKG technology, we want to celebrate YOU!

CUSTOMER STORIES

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At UKG, We Partner for Life

At UKG, customers are our passion, which is why we are committed to building life-long, trusted partnerships that deliver confidence and success. See how our Partner for Life promise helps organizations get the most value out of their UKG technology and brings out the best in their people.

Baptist Community Services

“We feel fortunate to have a partner that is so invested in our people and our future. [W]e have received the full spectrum of support we need … and we are excited about this next phase of our journey.”

Jeri Hamilton
Director of HR | Baptist Community Services

“UKG provides tremendous support. [Y]ou are always there to support me, to get me an answer, to work through whatever challenge I may have. I could not imagine a better relationship with any company.”

John Racine
Director of HR | Colorvision International

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UKG Insiders – An exclusive club for engaged customers.

Make connections with peers, attend members-only events, amplify your story, and get recognized along the way.
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Join the UKG Community

We support our customers with community portals to browse product information, collaborate with peers, or even suggest product enhancements.

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