Artificial intelligence (AI) is everywhere today — and it has the potential to transform how you support your people and how your organization operates. But to leverage it successfully for your business, it’s critical to understand how AI supports your role in HR, how it enhances the work experience for your employees, and most importantly, how to deploy it ethically and responsibly.
Simply put, AI is the use of computers to do things that have traditionally required human intelligence. Its algorithms classify, analyze and form predictions from data, then learn from the new data created to improve over time. You use AI every day in devices like smart thermostats, speakers, and security cameras. When it comes to AI in HR, the possibilities go far beyond automating tasks. With the right combination of ethical artificial intelligence and data, you can simplify your day-to-day work, foster trust with your people, and transform the employee experience. AI in HR improves:
- Schedule optimization
- Statistical-based forecasting
- Retention prediction, flight risk, and fatigue
- Employee feedback and sentiment analysis
- Candidate matching
- Document classification
- Employee and manager guidance
- Team insights
- Culture benchmarks
- And more
