CUSTOMER EXPERIENCE CAREERS AT UKG

Brighten someone’s day, every day

You deserve to work with purpose. At UKG, you’ll work directly with companies around the world that are looking to build better employee experiences — impacting over 80,000 organizations and their people. Now that’s something to feel good about.

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About UKG

We’re UKG, an HR technology company on a mission to inspire every organization to become a great place to work. As part of our customer experience team, you’ll support our customers every step of the way, helping them create job experiences their people love.

CAREER AREAS

Find your dream customer experience role

Lead the way for customers as they learn to use our products, making a difference from the role that suits you best.

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Implementation

Do you love to meet new people? Be the friendly face guiding our newest customers through the basics and getting their people-focused products up and running — ensuring a strong start for each new member of our community.

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Post-live

Help our customers achieve their goals. Exercise your problem-solving skills as you troubleshoot issues, offer advice, and ensure long-term payoffs for our customers and their people.

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Operations

Develop strategies for customer success and internal efficiency. Put your planning expertise to task while creating innovative programs and processes that elevate our customers’ experiences.

ABOUT THE TEAM

Why you’ll love it on the customer experience team

Join a team that helps customers make every workday a great day for their people.

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Internal mobility

Reach your full potential. At UKG, we empower our employees to build rewarding careers. That’s why we offer growth and advancement opportunities within our customer experience team.

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The opportunity to make an impact

Be the reason someone smiles. As a member of our customer experience team, you’ll put your problem-solving skills to use in real time, brightening customers’ days and improving our relationships.

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First-class benefits

Access a full suite of benefits designed to help you thrive at every stage of life. From a comprehensive health insurance package to “U Choose” reimbursement benefits for personal goals and expenses, get ready to live your best life.

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Collaborative, diverse teams

Work hand in hand with a global network of U Krewers all striving toward our common goal — creating great places to work for all. Plus, enjoy a thriving company culture that celebrates diversity and prioritizes equity and belonging.

Meet the team

What’s it like to work at UKG? See what U Krewers on the customer experience team are saying:

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Mark, Product Support Representative

“UKG is very accepting of everyone. My department is very social, and I have the opportunity to make customers’ days through laughter and problem-solving. Plus, the UKG benefits are a game changer in my life.”

Ready to make an impact?

Join the team that’s helping organizations create workplaces their employees truly love. We’ll support you every step of the way.

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