Why UKG for Banking?
Access powerful tools and data that help you put the right people in the right place at the right time.
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Manage compliance concerns
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Increase efficiencies and control labor costs
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Provide a superior customer and employee experience
HOW WE CAN HELP
Specialized Banking Solutions
Check out this selection of specialized product offerings designed to meet your unique industry needs.
UKG Appointments
In today’s digital world, letting account holders schedule branch appointments through their mobile devices or online isn’t a luxury — it’s a feature you need to remain competitive. Account holders want to interact with branches efficiently, avoiding long wait times and ensuring they speak to the right employee the first time.
UKG Lobby
When account holders visit your branch lobby, they want a frictionless experience. However, traditional processes often get in the way. Are wait times clearly and accurately being communicated to visitors? Can your staff monitor and respond to customer service levels — in real time? Experience insights you’ve never had before by capturing, measuring, and managing all of your critical branch data.
UKG Banking Scheduler
Scheduling branch staff is a complex, time-consuming task that directly impacts your service — and your earnings. UKG Banking Scheduler enables you to schedule staff based on forecasted traffic at each branch — while taking into account individual employee skills and availability — so you can better balance account holder service with operational efficiency.
UKG Banking Analytics
As credit unions transform their branches to meet evolving account holder needs, the ability to optimize service while controlling staffing costs is more critical than ever. UKG Banking Analytics provides in-depth business intelligence to drive more effective branch staffing decisions for improved productivity and account holder service.
Improving the experience for financial institutions
Discover why UKG is the partner of choice for HR professionals in the finance industry looking to manage employee compensation, ensure compliance, and elevate the role of HR within their companies.
Related Insights
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White Paper
Your HCM System is Leaking
Your payroll system could be leaking, losing data and dollars by the minute, and it’s very possible you don’t even know it.
White Paper
UKG 2023 Retail Branch Lobby Study
A study of nearly seven million lobby sales and service interactions across North America between account holders and lobby employees.
White Paper
Optimizing the Branch in a Digital World
Successful financial institutions deploy digital technologies across all areas of the institution, reinventing the branch for account holders and employees.
