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Analyst Report

UKG Takes Advanced Lead in 2024 NelsonHall New World Workforce Management Report

Access the new NelsonHall New World Workforce Management report to gain an understanding of UKG and other vendors’ standing in the market and help identify their suitability for your organization’s needs.

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UKG is at the forefront of modern and future-ready workforce management

NelsonHall, one of the world’s leading analyst firms for business process services, has released the 2024 New World Workforce Management report, identifying UKG as the Leader in the Overall market segment. UKG is also recognized as the Leader in the Employee Empowerment Capability and Internet of Things (IoT) Capability market segments.

This brand-new report compares multiple vendors for their performance based on cost value, employee empowerment, IoT, scheduling, and multi-country delivery. Get insights into their key offerings, delivery capabilities, strategy, and more.

Read the full report to see the many aspects of UKG for workforce management that are highlighted as strengths in NelsonHall’s assessment, including:

  • Customer retention of 94% in the UKG Pro Workforce Management™ solution
  • Solutions focused on employee engagement and experience
  • Approximately 20% of annual revenue is invested in research and development, leading to new technology and service innovations
  • Providing superior service through our “Partner for Life” customer commitment

“As workforce management buyers' needs increase in complexity, UKG is at the forefront of vendors providing industry-specific solutions. Proprietary technologies such as UKG Great Place To Work® and the Gen AI-enabled UKG Bryte™ provide new and continuously enhanced services that deliver immediate benefits for clients as well as addressing their future requirements.” — DeeAnna Warrington, Principal Research Analyst, HR and Talent Transformation, NelsonHall

Choosing the right workforce management solution is crucial as it directly impacts your employees’ productivity and engagement, ultimately influencing your bottom line. This report provides essential insights to help you select the best-fit solution for a positive impact.