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The UKG Resiliency Playbook

Why people-centric operations are the key to thriving organizations

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To become truly resilient, people must be at the center of all operational decisions

More external pressures are affecting people and organizations than ever before, so finding ways to help your business be resilient in the face of change has never been more important. But true resiliency requires a new way of looking at operations.

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IDENTIFY CURRENT OPERATIONS

Examine how employees currently drive operational resiliency with their day-to-day activities as a starting point.

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MAP OUT PROCESSES

Evaluate how your processes and tools support the different levels of needs your people have in and outside of work.
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OBSERVE THE BENEFITS

Understand the results your organization will see so you can make the case for change.

Keeping people longer and keeping them engaged leads to organizational resiliency. By putting processes in place that address the personal and professional needs of your people when it matters most, you’ll set your organization up to resist recession, preserve business continuity, and become efficient.

This eBook provides practical steps to achieving a people-first focus, guiding you on the journey to true resiliency.