Kronos SaaShr, Inc., a UKG Company (“Kronos SaaShr”) provides money transmission services on behalf of UKG Inc. (“UKG”) customers and in connection with certain UKG products. Kronos SaaShr is a licensed money transmitter in various states, as set forth below.
| State | License Number |
|---|---|
| Alabama | 944 |
| Alaska | AKMT-014537 |
| Arizona | 1024499 |
| Connecticut | MT-1698726 |
| District of Columbia | MTR1698726 |
| Idaho | MT-316 |
| Illinois | MT.0000434 |
| Iowa | 2021-0080 |
| Kentucky | SC828153 |
| Michigan | MT0023516 |
| Minnesota | MN-MT-1698726 |
| New Hampshire | 24107-MT |
| Oklahoma | N/A |
| Oregon | 1698726 |
| Texas | 3200 |
| Utah | 195 |
If you have a complaint with regard to money transmission activity that you have engaged Kronos SaaShr to perform, click here. This hotline, which is managed by a third-party provider, accepts web-based and telephone reports for both Kronos SaaShr and UKG.
Alaska Customers
If you have a complaint concerning money transmission activity in the State of Alaska, first contact us using the information provided above. If you still have an unresolved complaint, you may also submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email [email protected] or call Nine Zero Seven Four Six Five Two Five Two One (+1 (907) 465-2521).
Arizona Customers
If you have a complaint concerning money transmission activity in the State of Arizona, first contact us using the information provided above. If you still have an unresolved complaint, you may direct your complaint to the Arizona Department of Insurance and Financial Institutions at:
Financial Services Consumer Service Section
Arizona Department of Insurance and Financial Institutions
100 N 15th Ave, STE 261, Phoenix AZ 85007-2630
(602) 771-2800
https://difi.az.gov/complaint
Illinois Customers
If you have a complaint concerning money transmission activity in the State of Illinois, first contact us using the information provided above. If you still have an unresolved complaint, you may direct your complaint to the Illinois Division of Financial Institutions.
Please send correspondence to:
Illinois Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Toll-Free Number: 1-888-473-4858
Minnesota Customers
If you have a complaint concerning money transmission activity in the State of Minnesota, first contact us using the information provided above. If you still have an unresolved complaint, you may direct your complaint to the Minnesota Department of Commerce at:
85 7th Place East, Suite 280
Saint Paul, MN 55101
(651) 539-1600
https://mn.gov/commerce/consumer/file-a-complaint/
Texas Customers
If you have a complaint concerning money transmission activity in the State of Texas, first contact us using the information provided above. If you still have an unresolved complaint, you may also direct your complaint to the attention of: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, TX 78705; +1 (877) 276-5554 (toll-free in the USA). Please visit www.dob.texas.gov for additional information.
Payroll Processor:
Kronos SaaShr and UKG are licensed payroll processors in the state of Maine.
| Entity | License Number |
|---|---|
| Kronos SaaShr, Inc. | PRP2390 |
| UKG Inc. | PRP2218 |